Frequently Asked Questions

Better understanding of our Site

Shipping Information

What Shipping Methods Are Available?

We have both Express and Economy shipping options available. However we prefer express methods for faster delivery of the orders. The orders are shipped via our partner courier networks such as Fedex, DTDC and Speed Post.

How Long Will it Take To Get My Package?

The delivery time depends upon the delivery location of the buyer. If the buyer is located in direct Metro Cities, the orders are delivered with a time period of 2-3 working days. However, for inert locations the delivery of the orders can take upto 5-6 working days.

How Do I Track My Order?

After the order is dispatched, the tracking details are sent via mail to the buyer. The buyer can then track by visiting the courier service website. Alternately, the buyer can also track from our website by clicking the Track Your Order option present in the top of our site and then by entering their Order ID.

Do I Need A Account To Place Order?

Yes you need to create an one time account before placing the order in our website. While creating the account make sure to enter the proper billing and shipping details so that the shipment can reach at your place accurately. The account can while placing the order from the Cart also.

Some More FAQ

Is there any warranty available after purchase?

Yes we provide warranty and support for a period of 10 days after purchase. Kindly check all the items properly after delivery and contact us immediately if any issue is present.

How should I contact if there are any issues after purchase?

You can contact us directly via calling us at the helpline number given in our website. Alternately you can also mail us at support@olatus.com with your query. We will try to resolve the query with 24 hrs.

Can I get further discount on the products?

Yes we offer many time to time discounts to our customers. After purchasing from our site you become one of our privileged member and are so eligible for all future discounts.

How Do I Place an Order?

It is very simple to place an order. Just Log in into our website and add the selected items to cart. After adding simply checkout from the cart and proceed to payment. After payment the order is successfully placed and will be dispatched from our side with 24 hrs.

Will I also get project or application or code support after purchase?

Yes we support in full project development and the necessary hardware and software support needed for same. However, extra cost will be charged for same depending upon the requirement.

Can I place bulk orders with further discount?

Yes you can contact us for bulk orders if required. We will send the best quote possible according to the quantity need of the product.